Home > What’s New

What’s New at MACC?

New features and products from MACC for Fall 2017

MACC is continually adding new features to our existing products and developing new services to meet the evolving needs of the telecommunications industry. Below are brief summaries of several of the enhancements that are available this fall in the latest versions of Customer Master and Accounting Master. Together, these two products comprise the core of our BSS/OSS solution. For more information, please contact your National Sales Representative or Client Relations Manager. Current clients can also view Executive Summaries for Customer Master and Accounting Master on our Client Pages. Log in access is required to view these files.

Customer Master 17.2 enhancements

Messenger Updates
To allow users greater efficiency and communication between the front office and the outside technicians, additional usable information options have been added to the email notifications for service orders and trouble tickets.

Importer
Customer Master 17.2 has been enhanced with the ability to import custom fields and attach them to accounts. Users can also import permanent OCCs, a payment note indicator has been added, and additional import fields have been added to assist in saving time and energy as cleanup for HUBB reporting is completed.

Changes to Recurring Charges
Substantial changes have been made for Customer Master 17.2, including enhanced colors, an expanded rate column, an added bill start date column with additional enhancements to billing dates that will enhance customer satisfaction in understanding their bill (potentially reducing calls to CSRs for explanations).

 

Accounting Master 17.2 enhancements

Approve Invoice Batches and Payment Batches from MACC Mobile
Don’t wait to get back to the office to keep the process of Accounts Payable moving. Invoice batches and/or payment batches can now be approved in a mobile environment from the MACC Mobile Application. Review the invoice information, view attachments associated to each invoice, and approve or deny the invoice for posting and/or payment.

Suspend Modules
Closing a period in Accounting Master finalizes the books for a given month. There may be times when, for various reasons, an accounting period cannot be closed in a timely fashion. To prevent users from posting to a past period that is being held open, a new feature has been added to Accounting Master 17.2 called GL Suspend Period. Suspending a period for a specific module will remove the period from selection on the entry type screen as well as validate the period is Open (not closed/suspended) during posting type processes.

All Company Reporting
The need for information at your fingertips is consistently the highest priority at MACC. Whether your Accounting Master database holds two or 20 general ledger companies, an overall look at your corporate operation is important. With that in mind, MACC has added All Company reporting options to the Trial Balance, JE Detail, and General Ledger Reports.