MACC Delivers Success through Exceptional People, Products, and Service
Celebrating 50 Years of Service
In 2025, MACC proudly marks 50 years of serving the telecom industry. From day one, our mission has been to empower providers with billing and customer care solutions that grow with them. Watch our anniversary video to see how far we’ve come, and where we’re headed next.
MACC is a billing solutions company providing customer management and financial software, plus a variety of data processing, statement printing, and fulfillment services for communications companies that offer voice, video, wireless, data services and utility services. We help our clients manage their customers, products, and services so they have the information they need to make the best possible business decisions.
In 2023, MACC acquired NAMS and PhoenixSoft to deliver a unique breadth of services to the telecommunications industry. The NAMS core solution is a system that assists telecom service providers by automating tedius and laborious tasks such as data collection, network design and engineering, fraud prevention, and revenue assurance.
PhoenixSoft provides on-premise and cloud-based softswitches for telecom companies of all sizes. These solutions deliver affordable and easy-to-launch VOIP options.
Why choose MACC?
Unmatched customer care through a multi-level support system
50 years of experience
A billing model perfectly suited to meet today's challenges
MACC’s platform is scalable for use by companies and organizations of all sizes
A consolidated CABS billing option that simplifies payments from inter-exchange carriers
Our products are developed using open architecture so they are flexible to integrate with hardware and software from other vendors
Multiple product updates are scheduled each year, plus extra enhancements when needed to meet regulatory requirements
A dedicated conversion team assures your company of a smooth transition to MACC’s platform
Unique customer engagement tools unavailable from any other billing system vendor
In 2022, MACC became a member of the Harris family of companies.
Location
Our corporate offices are in Blair, Nebraska, nestled in the rolling hills along the Missouri River. We are located in the Omaha, Nebraska metropolitan area.
Employees
200 employees with approximately 40% of those dedicated to customer support.
Clients
MACC currently serves more than 600 customers globally.
How This Small Team Cut Support Calls by 40%
What if your team could spend less time on repetitive support calls — and more time on the work that actually moves the needle?
In this quick case study, you’ll see exactly how a rural telecom provider made it happen using just two smart tools. No huge team. No complicated setup. Just better systems that work.
If you’re trying to do more with less, this success story is a must-read.