MACC...the right choice for your next billing system
Key benefits MACC can deliver to your company
Stability to grow on
The last few years have been a reminder life is filled with uncertainties, but there is one thing MACC’s clients count on. We will always be here to make sure they have the telecom billing and accounting solutions they need to succeed for today and tomorrow.
We are an established, growing company with more than 350 clients and 46 years of experience. Our clients have the benefit of a three-tiered support system so help is always just a call or e-mail away.
MACC’s billing system is constantly improving
Our clients receive enhancement packed updates to our billing system and accounting solution twice each year. Many of these enhancements come directly from requests made by our clients while others are designed to meet the evolving needs of telecom companies identified by our product team.
When it comes to regulatory requirements, if a new one arises, MACC is ready to enhance our product to meet any need. All of the enhancements referenced above are available to MACC clients at no additional charge. It’s just one of the many benefits of trusting MACC for your billing system.
Mobile access for your team
The events of the last few years have shown how important it is for telecom companies to empower employees to work remotely. We have a product called MACC Mobile that gives your techs (and anyone else) all the information they need to do their jobs while they’re in the field. This cuts down on trips back to the office and allows for more efficient scheduling. With fewer miles driven, you can see a healthier bottom line thanks to MACC Mobile.
MACC Mobile also works great for employees who are working from home or at customer sites. As long as there is an internet connection, your team can connect to our billing system with MACC Mobile.
Kathy Rea
(503) 390-3331
MACC Client Experiences
Customer Master (MACC’s BSS/OSS) is always being updated and improved to make it better. As our requirements change, MACC continues to meet them.
Melanie Bloom
Wahkiakum West
Rosburg, Washington
On gaining a better understanding of Customer Master
Since the training, our staff has eliminated unnecessary steps and employees now have a better understanding of the big picture of Customer Master.
April Simmons, Office Manager
Wiggins Telephone Association
Wiggins, Colorado
Everyone at MACC has been committed to help in every way.
Janet McFarland
CentraCom
Fairview, Utah
MACC has an overall awesome performance! Customer Master is very easy to maneuver and it has more than one way to get into something.
Shelly Wydock
Ironton Telephone
Coplay, Pennsylvania
MACC programs work well for our needs! We have phone, internet, cable tv, satellite internet, and special circuits. We’re able to have good information and notes on all accounts. It’s also exceptional we can access equipment and addresses in a search. We are very happy that our techs have so much information right on the service order.
Judy Copp
Hawkeye Telephone Company
Hawkeye, Iowa
MACC offers an integrated solution
Our decision to choose MACC was based on our company’s growing demands on our billing system. We needed an integrated solution that included customer billing, an inventory system, point-of-sale, and accounting package in one platform. With MACC, these needs have been met, and their solution will serve our company for many years to come.
Susan Hamilton, Vice President
GTI/Grafton Telephone Company
Grafton, Illinois
Why we chose MACC
We’ve been using MACC’s Customer Master for three years. After reviewing software from other companies, we chose Customer Master, because of the program’s ease of use, the overall fit to our company, and our previous experience with MACC’s great customer service.
Linda Peterson, Chief Financial Officer
Emily Cooperative Telephone Company
Emily, Minnesota
I never say it enough, but your company is so great to work with. I don’t know what I would do without everyone’s knowledge and kindness. I appreciate all of you more than you know.
Cheryl Noble
Superior Telephone
Superior, Iowa
Comments from a new MACC client
Thanks so much for all of your help and support this past week. I’m so impressed by the staff at MACC. You all are great!
Adam Haas, General Manager
Warm Springs Telecom
Warm Springs, Oregon
Excellent results with MACC
We’ve had excellent results with MACC’s customer service. Their three levels of customer support have really been a benefit to us. When you call MACC, they do a great job of getting you to the right person to answer your question.
Jill Madsen, Office Manager
Marne Elk Horn Telephone Company
Elk Horn, Iowa
Their system is Windows based, it’s easy to use, and they have great customer service.
Carolyn Haga
Consolidated Communications
I appreciate MACC and that you listen to your customers.
Roxanne White
Evertek
Everly, Iowa
It’s like you’re their only customer when you call
It’s like you’re their only customer that day when you call to ask a question. Seldom do we even need to receive a call back from MACC as they resolve issues so quickly. MACC offers support for everything we need.
Cheryl Castile, Office Manager
Panora Telco
Panora, Iowa
MACC is always ready to listen to the suggestions we have.
Melanie Kalar
Columbus Telephone Company
Columbus, Kansas
MACC made the NLAD transition a painless process
The Customer Master upgrade with the NLAD module couldn’t have come at a better time. I used it to submit my NLAD file for scrubbing and it came back error free. The people at MACC did a great job to get the upgrade implemented. I have been dreading the task of preparing for the NLAD for months, but MACC made the process painless.
Suzanne Reed, Billing Supervisor
UniTel, Inc.
Unity, Maine
More reasons to choose MACC
- A billing model perfectly suited for today’s telecom industry
- Our products are developed using open architecture so they are flexible to integrate with hardware and software from other vendors
- MACC’s platform is scalable for use by telecom companies of all sizes
- A consolidated CABS billing option that simplifies payments from inter-exchange carriers
- A dedicated conversion team assures your company of a smooth transition to MACC’s platform
- Unique marketing and technology services unavailable from any other billing system vendor
See what your peers have to say about MACC
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Billing System Overview
Customer Master and Accounting Master comprise the core of our billing system. Our billing system also encompasses 11 other components, but they are all tied together as one, integrated platform. Our solution features a Wildcard Network that empowers companies to sell and manage every product and service offered by today’s telecom company…including wireless and home security. Please reference the diagram for details along with our fact sheets below.
MACC Fact Sheets
Click on the toggles below to see detailed features and benefits of MACC’s products and services.
Customer Master
Accounting Master
Creative Services
MACC · 1-800-622-2502 · P.O. BOX 700, 111 ADMIRAL DRIVE, BLAIR, NE 68008
MACC · 1-800-622-2502
P.O. BOX 700 111 ADMIRAL DRIVE
BLAIR, NE 68008