MBTC Complementary Training Presentation Slides

Please click the title of the session you would like slides for, a PDF version will open in a new window for you to print. 

At this year’s MBTC, there are eight training classes available at no extra charge, plus nine classes with hands-on training for additional education opportunities for a modest added fee. Each class is taught by MACC’s expert trainers so you will be learning from the best. When you’re done, your co-workers WILL SEE YOU as an expert on MACC’s products and you’ll have the ability to do more work in less time.

Billing Cycle Processing Best Practices: Everything you need to know to prepare for and run your billing process in Customer Master. Beginning with bill dates, we will look at the entire process all the way through reports and post-billing tools. 

Labor Distribution: Let’s talk all about the basics of Labor Distribution. Reviewing the setup and process to get payroll and clearings into the General Ledger. 

Paymentus Process and Implementation: We’ll discuss with you the setup of the new Paymentus Credit Card option as well as walk through the process flow. 

Purchasing Module: You’ll learn possibly more than you want to know about the Purchasing module in this class. We’ll go over the basics or Ordering, Receiving, Reconciling your purchase orders along with other options. 

Service Order – Beginning to End: Following a service order through Customer Master from the initial steps of creating the order to technicians working it in MACC Mobile and back into the office for the last step of bill review and pushing that Apply button. 

Web Self-Care: See what Web Self-Care can do for your customers in this session.  We’ll discuss how this can help both you and your customers with more insight on their services and options to upgrade and make payments all online.