MACC has provided a Carrier Access Billing System (CABS) since the 1980s
More than 300 companies now rely on MACC each month for their CABS processing.
Home > CABS Billing Solutions
MACC’s CABS Services
- Monthly carrier access processing
- Billing and reporting
- Carrier collections with semi-monthly payments
- Dispute resolution
- Monthly usage auditing and research
- Tariff and route monitoring and maintenance
- Reports available via the web or a searchable CD-ROM
Because MACC is a full-line service bureau, no portion of the CABS billing system needs to be maintained at your business. All system maintenance and rate table updates are performed internally at MACC at no extra charge.
Key benefits of our CABS solution
- Audit trail for unmatched revenue assurance
- Online access to customizable reports
- Integrated to our financial software for easy record keeping
- Consolidated billing option allows you to maximize revenue
Each month we…
- Provide regular FGD CABS and consolidated invoices to over 400 Inter-Exchange Carriers
- Prepare Recp Comp, Wireless Access, and Inter-carrier and Inter-connection billing
- Prepare Purchase of Accounts Receivable (PARS) Statements for AT&T, RBOCs, Iowa Network Services, and various ILECs’ long distance
AccessMart – A MACC Exclusive
AccessMart is MACC’s web-based revenue assurance and reporting tool. This innovative service allows telecom companies to easily track CABS usage and revenue trends via an on-line portal. Both short-term and long-term trends can be analyzed to ensure your company receives the carrier access revenue it’s due. This service makes the manual record keeping of CABS data unnecessary and frees up staff time for other objectives.
Consolidated Billing Option
MACC combines smaller billing amounts from our clients, and on their behalf, submits one monthly invoice to the inter-exchange carriers. We’ve learned through experience carriers prefer to pay one large bill rather than many small, individual invoices each month. The payment from the carrier is then properly divided among the participating clients.
MACC Client Experiences
Customer Master (MACC’s BSS/OSS) is always being updated and improved to make it better. As our requirements change, MACC continues to meet them.
Melanie Bloom
Wahkiakum West
Rosburg, Washington
Everyone at MACC has been committed to help in every way.
Janet McFarland
CentraCom
Fairview, Utah
MACC is always ready to listen to the suggestions we have.
Melanie Kalar
Columbus Telephone Company
Columbus, Kansas
Why we chose MACC
We’ve been using MACC’s Customer Master for three years. After reviewing software from other companies, we chose Customer Master, because of the program’s ease of use, the overall fit to our company, and our previous experience with MACC’s great customer service.
Linda Peterson, Chief Financial Officer
Emily Cooperative Telephone Company
Emily, Minnesota
I appreciate MACC and that you listen to your customers.
Roxanne White
Evertek
Everly, Iowa
MACC programs work well for our needs! We have phone, internet, cable tv, satellite internet, and special circuits. We’re able to have good information and notes on all accounts. It’s also exceptional we can access equipment and addresses in a search. We are very happy that our techs have so much information right on the service order.
Judy Copp
Hawkeye Telephone Company
Hawkeye, Iowa
Excellent results with MACC
We’ve had excellent results with MACC’s customer service. Their three levels of customer support have really been a benefit to us. When you call MACC, they do a great job of getting you to the right person to answer your question.
Jill Madsen, Office Manager
Marne Elk Horn Telephone Company
Elk Horn, Iowa
MACC has an overall awesome performance! Customer Master is very easy to maneuver and it has more than one way to get into something.
Shelly Wydock
Ironton Telephone
Coplay, Pennsylvania
Their system is Windows based, it’s easy to use, and they have great customer service.
Carolyn Haga
Consolidated Communications
MACC made the NLAD transition a painless process
The Customer Master upgrade with the NLAD module couldn’t have come at a better time. I used it to submit my NLAD file for scrubbing and it came back error free. The people at MACC did a great job to get the upgrade implemented. I have been dreading the task of preparing for the NLAD for months, but MACC made the process painless.
Suzanne Reed, Billing Supervisor
UniTel, Inc.
Unity, Maine
MACC offers an integrated solution
Our decision to choose MACC was based on our company’s growing demands on our billing system. We needed an integrated solution that included customer billing, an inventory system, point-of-sale, and accounting package in one platform. With MACC, these needs have been met, and their solution will serve our company for many years to come.
Susan Hamilton, Vice President
GTI/Grafton Telephone Company
Grafton, Illinois
Comments from a new MACC client
Thanks so much for all of your help and support this past week. I’m so impressed by the staff at MACC. You all are great!
Adam Haas, General Manager
Warm Springs Telecom
Warm Springs, Oregon
On gaining a better understanding of Customer Master
Since the training, our staff has eliminated unnecessary steps and employees now have a better understanding of the big picture of Customer Master.
April Simmons, Office Manager
Wiggins Telephone Association
Wiggins, Colorado
It’s like you’re their only customer when you call
It’s like you’re their only customer that day when you call to ask a question. Seldom do we even need to receive a call back from MACC as they resolve issues so quickly. MACC offers support for everything we need.
Cheryl Castile, Office Manager
Panora Telco
Panora, Iowa
MACC · 1-800-622-2502 · P.O. BOX 700, 111 ADMIRAL DRIVE, BLAIR, NE 68008
MACC · 1-800-622-2502
P.O. BOX 700 111 ADMIRAL DRIVE
BLAIR, NE 68008