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Christensen Communications Company completes its conversion to MACC
(January 31, 2017 – Blair, Nebraska) Minnesota-based Christensen Communications Company has recently completed its conversion to MACC’s BSS/OSS platform. The company is now using MACC’s products for billing, customer care and facilities management.
With its roots going back to 1903, Christensen Communications provides telecommunication services to Madelia, St. James, and La Salle, Minnesota. The company uses state-of-the-art fiber and wireless technology to deliver these services to its customers. In addition to ensuring its communities have the technology they need, Christensen Communications emphasizes customer service. Its slogan is “Where service is our most important product.” The company’s employees strive to make this slogan a reality.
By selecting MACC, Christensen Communications is partnering with another company that puts great focus on delivering the services its customers need and backing them up with outstanding support.
Brent Christensen, Christensen Communications’ Vice President, said, “We evaluated several companies before we chose MACC. At the end of the day, MACC was the best fit for our company. The MACC team was extremely professional during the conversion process. They made sure that our staff had a good understanding of the product and how to use it.”
“Christensen Communications is a progressive, community-focused company and we are honored MACC was chosen to be its new BSS/OSS platform,” said Craig Aman, MACC’s President and CEO. “We look forward to providing solutions to the Christensen Communications team that empowers them to continue to deliver the high-level of service for which they are known.”
About MACC
More than two dozen telecommunication companies from across the United States have converted to MACC’s BSS/OSS platform over the last few years. Our products empower clients to reach new levels of efficiency through integration and process automation. MACC’s products are supported by professional and dedicated customer care teams to ensure the outstanding service our clients deserve.
Contact information
Ryan Thompson
rthompson@maccnet.com
402-533-5381
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I enjoy working with all the MACC staff I interact with! All very professional and personable too!
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Comments from a new MACC client
Thanks so much for all of your help and support this past week. I’m so impressed by the staff at MACC. You all are great!
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It’s like you’re their only customer when you call
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Cheryl Castile, Office Manager
Panora Telco
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The Pop-Up Training has been a valuable asset to our company, as it’s easy to fit into the work schedule for our Customer Service Representatives. It’s a low cost for three days of training. I highly recommend participating in these trainings, as Pop-Up offers new information every time! It’s a win-win for all!
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I have always been impressed with the level of support from MACC and during this time of Pandemic I am happy to say that the level is as excellent as ever. Thank you MACC team.
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MACC · 1-800-622-2502 · P.O. BOX 700, 111 ADMIRAL DRIVE, BLAIR, NE 68008
MACC · 1-800-622-2502
P.O. BOX 700 111 ADMIRAL DRIVE
BLAIR, NE 68008