MACC delivers complete billing solutions that handle rating, toll processing, data compilation, bill production, payment processing, and comprehensive report generation. As a result, our billing software simplifies how telecom providers and ISPs manage customer accounts and revenue collection.
Consolidated Billing Platform: We combine all services that today's consumers demand into one reliable billing system
Precise Data Processing: Our billing solution ensures accuracy and efficiency in every transaction
Customized Billing Cycles: We create bills and payment schedules that fit your provider's specific requirements
Multilingual Billing Support: Spanish-speaking customers receive bills in their preferred language
Flexible Payment Processing: Customers can pay using Venmo, Apple Pay, PayPal, and all traditional payment methods
Comprehensive Reporting Dashboard: Access detailed analytics and performance metrics
Instant Bill Access: Customers and staff can retrieve bill images immediately
Our robust billing platform includes automated invoicing capabilities, real-time payment tracking, and integrated customer management tools. These billing solutions help ISPs and telecom providers reduce processing time, while also minimizing errors and improving cash flow management.
MACC’s billing solution creates one consolidated bill for all your services – voice, video, data, and wireless. You control what goes on the bill, including your own messages and advertising. This means fewer customer questions and more marketing opportunities.
MACC works with equipment from major vendors like Nortel, Siemens, and AT&T. We handle AMA, EMI, CDR, and Detail or Summary Category 11 records. Our billing solution processes standard LSSGR AMA records from your switch and industry standard EMI records from other sources. When you have non-standard file formats, our team makes them work with our system.
Create bills that fit your customers and your schedule. Our billing solution lets you set different billing dates for different customer groups. Need special inserts or promotional materials? We handle the printing and mailing so you can focus on your customers.
Many rural areas serve Spanish-speaking families. Simply mark those accounts in our system and they’ll get bills in Spanish. Happy customers stay longer and refer more neighbors.
Customers get confused by complicated bills and call your office with questions. MACC’s personalized videos explain each customer’s bill in plain language. Send them by text or email. Customers understand their charges better, and your phone rings less. Works in Spanish too.
Give customers payment choices they actually use. Our billing solution accepts Venmo, Apple Pay, and PayPal alongside traditional methods like checks and credit cards. Customers can also make quick one-time payments through our eBill system. More payment options mean faster collections and happier customers.
MACC’s billing platform provides hundreds of standard reports plus customizable queries to pull exactly what you need from Customer Master. Export data to Microsoft Excel for analysis or create graphics from marketing and revenue reports for presentations. Get the information you need quickly without waiting on your billing provider.
Every bill MACC produces gets stored as an Adobe PDF that your staff and customers can access immediately. No more searching through filing cabinets or waiting for reprints when customers have questions about their statements.
Our billing software includes built-in CPNI compliance features to help your staff maintain proper customer privacy protections during all interactions. This reduces compliance risk and protects your customers’ sensitive information automatically.
What if your team could spend less time on repetitive support calls — and more time on the work that actually moves the needle?
In this quick case study, you’ll see exactly how a rural telecom provider made it happen using just two smart tools. No huge team. No complicated setup. Just better systems that work.
If you’re trying to do more with less, this success story is a must-read.
