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What’s New at MACC?

New features and products from MACC for Spring 2019

MACC is continually adding new features to our existing products and developing new services to meet the evolving needs of the telecommunications industry. Below are brief summaries of several of the enhancements that are available this spring in the latest versions of Customer Master and Accounting Master. Together, these two products comprise the core of our BSS/OSS solution. For more information, please contact your National Sales Representative or Client Relations Manager. Current clients can also view Executive Summaries for Customer Master and Accounting Master on our Client Pages. Log in access is required to view these files.

Customer Master 19.1 enhancements

Faster security deposit refunds
Our Security Deposit Mass Refund tool was enhanced with more functionality to reduce the amount of manual reviewing needed when refunding Security Deposits. Enhancements include a new option to exclude delinquent accounts within a timeframe and a new exportable grid with additional columns to help identify accounts to refund, including Delinquent history. In addition, tabs were created for the grid to display Selected Accounts, Ineligible Accounts, and the Processing Results.

Time-saver for technicians in the field
As a convenience for technicians in the field, a new option to print both the old and new address, as well as old and new Plant on move Service Orders, is available.

Improved control on service pricing
A minimum and maximum range is now available for Variable Rate USPs, providing more control of entered dollar amounts.


Accounting Master 19.1 enhancements

Faster dividend process using ACH
Stockholders have an option to receive their dividend instantaneously through ACH processing. This option benefits both the company and the stockholder. Companies can save overhead costs related to check stock and postage while stockholders receive the dividend payment in a timely manner. This option has become more popular for MACC Stock companies. To improve this process MACC has enhanced the dividend process to generate an email notification to those ACH recipients.

Cycle counting function for inventory
Inventory continues to be an area of focus for MACC customers. The latest option includes a cycle counting function. Cycle counting can be defined as an inventory auditing procedure where a small subset of inventory, in a specific location, is counted on a specified day. The implementation of cycle counting will allow customers to establish company defined criteria to set cycle count parameters. This includes the concept of ABC cycle counting as well as random sampling.

New employee role in our HR module
The 19.1 release introduces a new security role called HRLimitedUser. With this role users who need limited access to certain employees and HR related screens will be free to view and/or edit information from within the Accounting Master database. In addition to providing a user (typically a manager or supervisor) with this database role, additional maintenance will be established by an administrator within Accounting Master to ensure this role is customized to fit a company’s needs.