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MACC’s Software Support Team consists of highly-trained software experts who are responsible for a limited number of clients so they are familiar with your company’s operations.
Our Software Support Representatives are located at MACC’s corporate headquarters in Blair, Nebraska. They receive continuous training so our clients are always given the latest information on our products.
Each MACC client is assigned an individual Software Support Representative as well as a team of representatives. If a client calls and the company’s assigned representative is assisting another client, other members of the team are available to help.
Download our free guide: “5 Steps to Boost Your Operational Efficiency.” Whether you’re looking to reduce operational stress or boost your team’s morale, these steps will guide you towards achieving a more efficient and enjoyable work environment.
MACC has been helping telecom companies find success since 1975. Today, more than 350 of your peer telecom companies of all sizes use our billing system.
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