How Automation Delivered Time Savings and Happier Customers at WTC
Discover how WTC streamlined their disconnect/reconnect process and transformed the customer experience with MACC’s auto-provisioning tool. In this testimonial, Devin Weis (CFO) and Julie Elder (Multi-Functional Office Worker) explain how automation saved staff time, reduced errors, and eliminated weekend delays for customers trying to restore service.
📅 Reconnects now happen within minutes
⏱️ 280 staff hours saved annually
🤝 Real results from a long-time MACC partner
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