We boost efficiency for better bottom lines
Easy integrations and access on the go are just two of the many ways MACC can make your company more efficient.
Searching for efficiency at your telecom company? You have arrived at the right place
At MACC, we realize efficiency is the key to profitability in today’s telecommunications industry. For this reason, the solutions we offer for your billing system are filled with bright ideas to deliver the efficiency your company needs.
We “play” well with others
MACC’s products are built using open architecture. This design feature enables them to easily integrate with other vendors. For your company, if you need a new billing system, MACC’s products can tie into software and equipment you already have in place within your operation for provisioning, mapping, and other common applications. To begin enjoying the benefits of our billing and accounting software, we don’t lock you into a closed technology ecosystem. MACC’s approach decreases conversion time and training expense, while our pay-as-you-grow pricing model is perfect for today’s telecom industry.
MACC Mobile cuts down on truck rolls and fuel costs
MACC Mobile gives your techs (and anyone else) all the information they need to do their jobs while they’re in the field by providing access to our billing system and accounting software via connected devices. This technology cuts down on trips back to the office and allows for more efficient scheduling. With fewer miles driven, you can see a healthier bottom line thanks to MACC Mobile. Follow this link for complete information on MACC Mobile.
We’re just getting started
Integrations and mobile access are just a few of the ways we can improve efficiency at your company. Follow the links below for other key information and benefits, then check out the rest of the site. When the time is right, please reach out to our Sales Team. You will be glad you did.
MACC Client Experiences
I never say it enough, but your company is so great to work with. I don’t know what I would do without everyone’s knowledge and kindness. I appreciate all of you more than you know.
Cheryl Noble
Superior Telephone
Superior, Iowa
Comments from a new MACC client
Thanks so much for all of your help and support this past week. I’m so impressed by the staff at MACC. You all are great!
Adam Haas, General Manager
Warm Springs Telecom
Warm Springs, Oregon
We have nothing but positive thoughts of the entire MACC team. They are very helpful and always open to suggestions. We could not ask for a better partner!
Susan McGhee
JBN Telephone
Holton, Kansas
I have always been impressed with the level of support from MACC and during this time of Pandemic I am happy to say that the level is as excellent as ever. Thank you MACC team.
Lucy Bryan
Pinnacles Telephone Company
Paicines, California
MACC is always ready to listen to the suggestions we have.
Melanie Kalar
Columbus Telephone Company
Columbus, Kansas
I have always had great experience with MACC. Everyone that I have worked with has helped me accomplish what I needed to get done. Thank you!
Sheila Rouse
Olin Telephone & Cablevision Company
Olin, Iowa
MACC has an overall awesome performance! Customer Master is very easy to maneuver and it has more than one way to get into something.
Shelly Wydock
Ironton Telephone
Coplay, Pennsylvania
Everyone at MACC has been committed to help in every way.
Janet McFarland
CentraCom
Fairview, Utah
On gaining a better understanding of Customer Master
Since the training, our staff has eliminated unnecessary steps and employees now have a better understanding of the big picture of Customer Master.
April Simmons, Office Manager
Wiggins Telephone Association
Wiggins, Colorado
My experience with MACC is very positive! All of the different groups within MACC are a pleasure to work with and very knowledgeable. Keep up the Great Work!
John Noah
Terril Telephone Cooperative
Terril, Iowa
Why we chose MACC
We’ve been using MACC’s Customer Master for three years. After reviewing software from other companies, we chose Customer Master, because of the program’s ease of use, the overall fit to our company, and our previous experience with MACC’s great customer service.
Linda Peterson, Chief Financial Officer
Emily Cooperative Telephone Company
Emily, Minnesota
MACC programs work well for our needs! We have phone, internet, cable tv, satellite internet, and special circuits. We’re able to have good information and notes on all accounts. It’s also exceptional we can access equipment and addresses in a search. We are very happy that our techs have so much information right on the service order.
Judy Copp
Hawkeye Telephone Company
Hawkeye, Iowa
The Pop-Up Training has been a valuable asset to our company, as it’s easy to fit into the work schedule for our Customer Service Representatives. It’s a low cost for three days of training. I highly recommend participating in these trainings, as Pop-Up offers new information every time! It’s a win-win for all!
Susan Hamilton, Vice President
Grafton Technologies
Grafton, Illinois
It’s like you’re their only customer when you call
It’s like you’re their only customer that day when you call to ask a question. Seldom do we even need to receive a call back from MACC as they resolve issues so quickly. MACC offers support for everything we need.
Cheryl Castile, Office Manager
Panora Telco
Panora, Iowa
MACC made the NLAD transition a painless process
The Customer Master upgrade with the NLAD module couldn’t have come at a better time. I used it to submit my NLAD file for scrubbing and it came back error free. The people at MACC did a great job to get the upgrade implemented. I have been dreading the task of preparing for the NLAD for months, but MACC made the process painless.
Suzanne Reed, Billing Supervisor
UniTel, Inc.
Unity, Maine
I enjoy working with all the MACC staff I interact with! All very professional and personable too!
David Jones
Doylestown Telephone Company
Doylestown, Ohio
I appreciate MACC and that you listen to your customers.
Roxanne White
Evertek
Everly, Iowa
It feels like working with friends when we work with MACC. I appreciate the friendly, welcoming attitude everyone there seems to have.
Mary Phillips
Minerva Valley Companies
Zearing, Iowa
Overall I have had a great experience with MACC. I enjoy working with the entire MACC team. They are very receptive to new ideas and enhancements.
Josh Gilbreath
Peoples Telephone Cooperative, Inc
Quitman, Texas
Their system is Windows based, it’s easy to use, and they have great customer service.
Carolyn Haga
Consolidated Communications
MACC · 1-800-622-2502 · P.O. BOX 700, 111 ADMIRAL DRIVE, BLAIR, NE 68008
MACC · 1-800-622-2502
P.O. BOX 700 111 ADMIRAL DRIVE
BLAIR, NE 68008